Terms & Conditions

Creative Logic, LLC, dba DockitFlo (“DockItFlo”, “we”, “our”, “us”) operates the website located at www.dockitflo.com, together with its associated web and mobile applications and the DockItFlo subscription service for automated court docket monitoring (collectively, the “Services”). These Terms of Use (“Terms of Use”, “Terms”, or “Policy”) constitute an agreement between DockItFlo and you, the user, governing your access to and use of the Services. Please read these Terms of Use carefully before you start using the Services. These Terms of Use also incorporate our Privacy Policy by reference. Any changes to this Policy will be shown at the top of this page as the Effective Date. Your continued use of the Services constitutes your continued acceptance of these Terms of Use. By using or accessing the Services, you confirm that you have received this Policy and that you agree to the use of your information as explained in this Policy. If you do not agree, please do not use the Services.

We grant you a non-exclusive, revocable, limited license to use the Services solely for the internal business purposes of your law firm or organization, in compliance with these Terms of Use and with applicable federal, state, local, and international laws, rules, and regulations, and applicable rules of professional responsibility. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, or services contained within the Services. You may not use the Services to provide a competing docketing, calendaring, or court-monitoring product to any third party.

By using the Services, you represent that you are not a person barred from using the Services under the laws, rules, and regulations of the United States, your place of residence, or any other applicable jurisdiction.

Your Acceptance of Terms

WHEN YOU REGISTER FOR AN ACCOUNT, ADD AN ATTORNEY OR USER SEAT TO YOUR FIRM'S WORKSPACE, OR PURCHASE OR RENEW A DOCKITFLO SUBSCRIPTION, YOU REPRESENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS, INCLUDING WITHOUT LIMITATION THE AI ACCURACY, HUMAN OVERSIGHT, AND DEADLINE LIABILITY DISCLAIMERS BELOW. IF YOU DO NOT AGREE TO THESE TERMS OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, YOU SHOULD STOP USING THE SERVICES AND TERMINATE YOUR ACCOUNT.

By accessing, browsing, framing, using, or linking to the Services, you are considered a User and agree to be bound by the terms of this Agreement, our Privacy Policy, and any additional policies or terms that govern your use. When using a feature of the Services, you may also be subject to any posted guidelines, rules, feature terms of use, privacy policies, or other contractual provisions as noted. In the event of a conflict between any other agreement, rule, policy, or feature terms of use and this Agreement, the provisions of this Agreement shall govern.

We reserve the right to change or modify the terms and conditions that govern your use of the Services and this Agreement at any time, with or without notice to you, at our discretion. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting the website to see the current Agreement in effect and any changes that may have been made to it. Your use of the Services following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICES AND THE INTERNET. AMONG OTHER THINGS, YOU ACKNOWLEDGE AND AGREE THAT ANY UPLOADS OR TRANSMISSIONS YOU MAKE MAY BE INTERCEPTED AND USED BY AN UNAUTHORIZED THIRD PARTY.

Headings in this Agreement are for reference purposes only and in no way define or limit the scope of each section. Our failure to act with respect to a breach of this Agreement by you or others does not waive our right to act with respect to other or similar breaches.

Eligibility and Authorized Users

The Services are intended for use by attorneys, paralegals, legal support staff, and other authorized personnel of law firms or in-house legal departments, in each case acting in a professional capacity. To register for an account or purchase a subscription, you must be 18 years of age or over and have the legal authority to bind the firm or organization on whose behalf you are using the Services. The Services are not intended for use by individuals under the age of 18 or by self-represented litigants for case management of their own personal matters.

Registration and Accounts

You may create an account by providing us with your name, firm or organization name, professional email address, and other reasonably required information (an “Account”). Each named user, including each attorney whose calendar receives confirmed deadlines, must have a separate user identity within the workspace. Sharing of individual login credentials is prohibited.

You should never share your Account credentials with third parties or allow third parties to use your Account. Please keep your password confidential and exit from your Account at the end of each session. You are responsible for maintaining the confidentiality of your password and for all activities that occur under your Account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. DockItFlo shall not, in any manner, be responsible or liable for unauthorized actions taken using your compromised account, including unauthorized changes to calendared events.

You are responsible for the activity on your Account, including the use of your Account by other people who you may or may not authorize to use your Account. You may not under any circumstances:

• Violate or attempt to violate any security features of the Services, including, but not limited to, accessing data not intended for you, logging onto a server or account that you are not authorized to access, attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by DockItFlo, or engaging in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services;
• Use the Services to develop, train, or improve any product, model, or service that competes with DockItFlo, including by using extracted deadlines, document text, or feedback signals as training data;
• Reproduce, download, modify, translate, distribute, transmit, publish, perform, display, disclose, archive, upload, broadcast, sell, sublicense, index, or exploit any part of the Services or its content, except as expressly permitted under these Terms;
• Mirror, frame, screen scrape, or deep link to any aspect of the Services, or access any content through technology or means other than those provided or authorized by us;
• Bypass the measures we may use to prevent or restrict access to or use of the Services, including by hacking into secured or non-public areas, circumventing rate limits, or otherwise;
• Upload, transmit, or store through the Services any content for which you do not have lawful authority to do so, or any content that violates the privilege, confidentiality, or privacy rights of any third party; or
• Use the Services to collect personally identifiable information, including account names and email addresses, or for any commercial solicitation purposes, without our prior express written permission.

AI Accuracy, Human Oversight, and Deadline Liability

DockItFlo uses automated systems, including machine learning and large language model components, to read electronic court filing (“ECF”) notices, scheduling orders, and other documents transmitted by federal and state courts, the Public Access to Court Electronic Records (“PACER”) system, and similar court-connected systems, and to extract dates, deadlines, hearings, and related calendaring events for review and entry on user calendars (the “Automated Extractions”). The Services have been the subject of substantial development effort designed to streamline and improve the accuracy of court docket management. They are not, and cannot be, a substitute for professional legal judgment or the careful review of source documents by qualified human personnel.

AUTOMATED EXTRACTIONS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND ARE INHERENTLY SUSCEPTIBLE TO ERROR, INCLUDING WITHOUT LIMITATION: MISREAD DATES; MISSED DEADLINES; INCORRECT DEADLINE DESCRIPTIONS; MIS-ROUTED OR DUPLICATED EVENTS; FAILURE TO DETECT THAT A LATER NOTICE SUPERSEDES, CONTINUES, OR RESETS A PRIOR DEADLINE; FAILURE TO PROCESS A NOTICE AT ALL; AND OTHER OUTPUTS THAT ARE INACCURATE, INCOMPLETE, OR OUTDATED. DOCKITFLO DOES NOT WARRANT THAT AUTOMATED EXTRACTIONS ARE ACCURATE, COMPLETE, TIMELY, OR FIT FOR THE PURPOSE OF MEETING ANY COURT DEADLINE.

YOU AGREE THAT THE FIRM'S LEGAL ADMINISTRATIVE STAFF, ATTORNEYS, AND OTHER AUTHORIZED USERS ARE SOLELY RESPONSIBLE FOR INDEPENDENTLY REVIEWING EACH ECF NOTICE, EACH SOURCE DOCUMENT, AND EACH CALENDARING EVENT GENERATED BY DOCKITFLO, AND FOR VERIFYING THE ACCURACY, COMPLETENESS, AND TIMELINESS OF EVERY DEADLINE BEFORE RELYING ON IT. THIS OBLIGATION OF INDEPENDENT REVIEW APPLIES TO ALL EVENTS, INCLUDING THOSE THAT WERE AUTO-CONFIRMED AS HIGH-CONFIDENCE BY THE SERVICES. THE REVIEW QUEUE, CONFIDENCE INDICATORS, AND OTHER WORKFLOW FEATURES OF THE SERVICES ARE TOOLS TO ASSIST, NOT REPLACE, HUMAN OVERSIGHT.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DOCKITFLO SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY MISSED, INCORRECT, OR LATE-FILED DEADLINE, OR FOR ANY ADVERSE OUTCOME, SANCTION, MALPRACTICE CLAIM, BAR DISCIPLINARY MATTER, ADVERSE JUDGMENT, DEFAULT, DISMISSAL, FORFEITURE, COST, FEE, OR OTHER LOSS OR DAMAGE ARISING FROM OR RELATED TO YOUR USE OF, OR RELIANCE ON, ANY AUTOMATED EXTRACTION OR ANY CALENDARING EVENT GENERATED, MODIFIED, OR DELIVERED BY THE SERVICES, WHETHER OR NOT THE EVENT WAS HUMAN-CONFIRMED WITHIN THE SERVICES.

You further acknowledge that court systems, ECF notices, and PACER outputs change over time, and that DockItFlo cannot guarantee that every notice issued by a court will be received by, or successfully processed by, the Services. You are responsible for maintaining independent monitoring of court dockets and for confirming that all expected notices have been received and processed. You acknowledge that you have a separate, non-delegable professional obligation to your clients and to the courts to meet all applicable deadlines, and that this obligation is not transferred to DockItFlo by your use of the Services.

Calendar Accuracy and Professional Responsibility

DockItFlo is a productivity tool that assists with the identification, extraction, and synchronization of court-imposed deadlines and other date-bearing information from ECF notices. The Services include automated extraction logic, structured human review, and synchronization to your firm's calendar systems. DockItFlo is not, and is not a substitute for, the professional judgment of a licensed attorney.

You and your firm remain solely responsible for:

• Verifying the accuracy of every deadline, hearing, conference, and other date that DockItFlo proposes, creates, modifies, or removes on your calendar;
• Confirming that the calendar your firm has connected is the calendar your firm intends to maintain as the authoritative record of court-imposed deadlines;
• Maintaining backup and redundant systems for tracking critical deadlines as appropriate to your firm's risk tolerance and the requirements of the rules of professional conduct that apply to you;
• Reviewing change-detection items, ambiguous extractions, and any items the Services flag for review.

DockItFlo provides the Services on an “as is” basis and disclaims warranties to the maximum extent permitted by law, as further described in the Disclaimers and Limitation of Liability sections of these Terms. The Services are tools to support your practice, not a substitute for professional diligence.

Modifications to Features, Models, and Data Sources

DockItFlo regularly tests, develops, adds, modifies, and removes features, AI models, prompts, extraction logic, integrations with court and calendar systems, and other functionality within the Services. Decisions to add, change, or remove features may be made by DockItFlo in its sole discretion for product, performance, accuracy, security, or business reasons, or may be required as a result of changes to upstream court systems, third-party providers, or model vendors, or as a result of the expiration, modification, or termination of a license or data agreement with a third party. Some such changes may occur without advance notice.

A PURCHASE OF ANY DOCKITFLO SUBSCRIPTION IS A PURCHASE OF ACCESS TO THE FULL SUITE OF FEATURES, MODELS, INTEGRATIONS, AND SERVICES AS A WHOLE, AND IS NOT A PURCHASE OF, OR A GUARANTEE OF CONTINUED ACCESS TO, ANY INDIVIDUAL FEATURE, AI MODEL, INTEGRATION, OR DATA SOURCE. DOCKITFLO RESERVES THE RIGHT, AT ANY TIME AND IN ITS SOLE DISCRETION, TO MODIFY, ADD, REMOVE, REPLACE, OR DISCONTINUE ANY FEATURE, MODEL, OR DATA SOURCE INCLUDED IN THE SUBSCRIPTION. NO SUCH MODIFICATION, REMOVAL, REPLACEMENT, OR DISCONTINUATION WILL ENTITLE YOU TO A REFUND, CREDIT, OR OTHER COMPENSATION, IN WHOLE OR IN PART, FOR ANY SUBSCRIPTION FEES PAID.

By purchasing, renewing, or continuing to use a DockItFlo subscription, and by accepting these Terms, you expressly acknowledge and agree to the foregoing, and you accept the risk that the specific combination of features, models, and integrations available at the time of your purchase or at any later date may change during your subscription term.

Third-Party Services and Calendar Integrations

The Services integrate with third-party services, including Google LLC's Google Calendar service and Microsoft Corporation's Microsoft 365 / Outlook Calendar service (each, a “Third-Party Calendar Service”). When you connect a Third-Party Calendar Service to DockItFlo, you authorize us, through the OAuth 2.0 authorization protocol, to access and manage data in your account at that Third-Party Calendar Service within the scopes you grant.

Your use of any Third-Party Calendar Service is governed by your separate agreement with that provider, including, where applicable:

• The Google Terms of Service and Google Privacy Policy;
• The Microsoft Services Agreement and the Microsoft Privacy Statement, or any applicable Microsoft 365 or Microsoft Entra ID agreement governing your work or school account.

DockItFlo is not responsible for the availability, accuracy, content, or practices of any Third-Party Calendar Service, and a Third-Party Calendar Service's outage, rate limiting, or change in policy may temporarily or permanently affect the operation of related features within the Services. We will use commercially reasonable efforts to notify firms of material changes that affect calendar synchronization.

You represent and warrant that you have the right and authority to connect your Google or Microsoft account to the Services and to authorize DockItFlo to take the actions described in our Privacy Policy on your behalf, and, where the connected account belongs to your firm or employer, that you have any internal authorizations required by your firm or employer to do so.

You may disconnect any Third-Party Calendar Service at any time, either from within the Services or by revoking DockItFlo's authorization through the third-party provider's account settings. Disconnection will stop future synchronization. Calendar events that DockItFlo previously created on your calendar will remain on your calendar after disconnection unless you delete them manually.

Compliance with the Google API Services User Data Policy

DockItFlo's use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. The specific limits we apply to Google user data are described in detail in our Privacy Policy under “Third-Party Calendar Integrations” and are incorporated into these Terms by reference.

Intellectual Property

The Services and their content, features, and functionality, including, without limitation, software, text, graphics, logos, button icons, images, AI models and prompts, extraction pipelines, data compilations, and the design, selection, and arrangement thereof, are the exclusive property of DockItFlo, our licensors, or other content suppliers, and are protected by United States and international copyright, trademark, trade secret, and other intellectual property or proprietary rights laws, and may not be used or exploited in any way without our prior written consent.

No right, title, or interest in or to the Services is transferred to you, and all rights not expressly granted are reserved. Any use of the Services that is not expressly permitted by these Terms may be a breach of these Terms and may violate copyright, trademark, and other laws.

Through your use of the Services, you may, in the ordinary course of using the product, provide data, corrections, edits, and other feedback signals (for example, when a reviewer corrects an extracted date) that may be used by DockItFlo for purposes of improving the accuracy, performance, and quality of the Services and the underlying AI models. You grant DockItFlo a perpetual, worldwide, royalty-free license to use such corrections and feedback signals in aggregated and de-identified form for these purposes. You understand that this does not entitle you to any intellectual property rights to the Services, the models, or any algorithm, or to any compensation. DockItFlo will not use the substantive content of your client documents or privileged communications to train any general-purpose AI model.

You may not, and this Agreement does not give you permission to, reproduce, reverse engineer, decompile, disassemble, modify, transmit, sell, distribute, license, or create derivative works with respect to the Services or its content. Certain content may be licensed from third parties, and all such third-party content and all intellectual property rights related to it belong to the respective third-party licensors. You may not remove, alter, or modify any copyright, trademark, or other proprietary notice contained on or in the Services.

No Warranties and Limitation of Liabilities

DOCKITFLO DOES NOT WARRANT THAT THE SERVICES WILL MEET USER REQUIREMENTS, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE SERVICES WILL BE CORRECTED. THE SERVICES AND THE CONTENT MADE AVAILABLE THROUGH THEM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

DOCKITFLO DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS, OR ENDORSEMENTS WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR NON-INFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICES, THE SERVICE CONTENT, OR ANY OUTPUT GENERATED BY THE SERVICES. YOU SHOULD CONDUCT YOUR OWN DUE DILIGENCE AS TO THE TRUTH, ACCURACY, COMPLETENESS, AND CONTINUING VALIDITY OF ANY INFORMATION SET FORTH IN OR REFERENCED BY THE SERVICES, INCLUDING ANY AUTOMATED EXTRACTION. DOCKITFLO DOES NOT WARRANT THE ACCURACY OF ANY THIRD-PARTY CONTENT, INCLUDING ECF NOTICES, PACER DATA, OR ANY LINKS TO THIRD-PARTY WEBSITES.

THE LIABILITY OF DOCKITFLO FOR ANY DAMAGE OF ANY KIND, DIRECT OR INDIRECT, ARISING FROM YOUR USE OF THE SERVICES, ANY INFORMATION OR CONTENT OBTAINED FROM THE SERVICES, OR OTHERWISE RELATING TO YOUR USE OF THE SERVICES, SHALL NOT EXCEED THE DOLLAR AMOUNT PAID BY YOU TO DOCKITFLO FOR USE OF THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

WITHOUT LIMITING THE FOREGOING, DOCKITFLO SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY MISSED, INCORRECT, OR LATE-FILED DEADLINE, OR FOR ANY ADVERSE OUTCOME, SANCTION, MALPRACTICE CLAIM, BAR DISCIPLINARY MATTER, ADVERSE JUDGMENT, DEFAULT, DISMISSAL, FORFEITURE, COST, FEE, OR OTHER LOSS OR DAMAGE ARISING FROM OR RELATED TO YOUR USE OF, OR RELIANCE ON, ANY AUTOMATED EXTRACTION OR CALENDARING EVENT, AS FURTHER DESCRIBED IN THE SECTION TITLED “AI ACCURACY, HUMAN OVERSIGHT, AND DEADLINE LIABILITY” ABOVE.

Some states may not permit the disclaimer of implied warranties or the limitation of certain damages, so the foregoing disclaimers and limitations may not apply to you in their entirety.

System Outages

DockItFlo periodically schedules system downtime for maintenance and other purposes because we want the Services to be available for you as often as possible. In addition, unplanned system outages may also occur, including outages of upstream court systems, PACER, calendar providers, AI model providers, and other third-party infrastructure. You agree that DockItFlo shall have no liability whatsoever for the resulting unavailability of the Services or for any loss of data, missed notices, missed deadlines, or transactions caused by planned or unplanned system outages or the resultant delay, misdelivery, or nondelivery of information caused by such system outages. To the fullest extent permitted by applicable law, we shall not have any responsibility for any third-party acts or any other outages of web host providers, court systems, or the Internet infrastructure and network external to the Services.

Indemnity and Release

You agree to indemnify and hold harmless DockItFlo and its affiliates, licensors, licensees, successors, and assigns, and each of their respective directors, officers, employees, agents, service providers, and partners (“Indemnified Parties”), from and against any demands, losses, liabilities, claims, or expenses (including reasonable attorneys' fees) made against DockItFlo by any third party due to or arising out of or in connection with any breach by you of these Terms, your violation of any third-party right, or your use of and access to the Services. Without limiting the foregoing, you agree to indemnify the Indemnified Parties against any claim by a client, opposing party, court, or third party arising from a missed deadline, late filing, or other adverse outcome related to your use of the Services or any Automated Extraction.

Without limiting anything set out above, you hereby release each of the Indemnified Parties from all damages, liabilities, claims, actions, demands, and costs of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with these Terms, the Privacy Policy, and/or any use by you of the Services.

California residents, you expressly waive CA Civil Code §1542, which states: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”

Law and Jurisdiction

THESE TERMS OF USE AND ANY DISPUTE THAT MAY ARISE BETWEEN YOU AND DOCKITFLO SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE FEDERAL ARBITRATION ACT, APPLICABLE FEDERAL LAW, AND THE LAWS OF THE STATE OF DELAWARE, WITHOUT GIVING EFFECT TO ANY CHOICE OR CONFLICT OF LAW PROVISION OR RULE. DISPUTES ARISING FROM THESE TERMS OF USE AND YOUR USE OF THE SERVICES SHALL BE RESOLVED BY BINDING ARBITRATION AS PROVIDED BELOW. BY AGREEING TO BINDING ARBITRATION, YOU ARE HEREBY WAIVING THE RIGHT TO BRING DISPUTES TO A COURT, INCLUDING THE RIGHT TO TRIAL BY JURY. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, WE EACH WAIVE ANY RIGHT TO A JURY TRIAL. WE ALSO BOTH AGREE THAT YOU OR WE MAY BRING SUIT IN COURT TO ENJOIN INFRINGEMENT OR OTHER MISUSE OF INTELLECTUAL PROPERTY RIGHTS. ANY CAUSE OF ACTION YOU MAY HAVE WITH RESPECT TO YOUR USE OF THE SERVICES MUST BE COMMENCED WITHIN ONE YEAR AFTER THE CLAIM OR CAUSE OF ACTION ARISES.

Class Action Waiver

In the event of any dispute between you and DockItFlo regarding these Terms of Use, the Privacy Policy, the Services, and/or any subscription purchased through the Services, you and DockItFlo agree to first send the other party a notice of dispute, which is a written statement setting forth the name, address, and contact information of the party giving the notice, the facts giving rise to the dispute, and the relief requested. You must send any notice of dispute by email to support@dockitflo.com. We will send any notice of dispute to you at the contact information we have for you. You and DockItFlo will attempt to resolve any dispute through informal negotiation within 30 days from the date that the notice of dispute is sent.

You agree to file your individual disputes, actions, or lawsuits of any kind with DockItFlo only in your individual capacity and not as a representative or member of a class or in any consolidated or representative proceeding. As such, your claims may not be joined with any other claims, and there shall be no authority for any dispute to be arbitrated on a class-action basis, or brought by a purported class representative, or decided on as part of any group or consolidated proceeding. No arbitration or proceeding can be combined with another without the prior written consent of all parties to the arbitration or proceeding. If the class action waiver is found illegal or unenforceable as to all or some parts of a dispute, those parts will be severed and proceed in a court of law, with the remaining parts proceeding in arbitration. For certain claims, such as violations of these Terms or breaches of intellectual property covenants, we reserve the right to seek injunctive relief in a court of competent jurisdiction.

User Content

In the course of using the Services, your firm and its users may upload, transmit, or store documents, notices, calendar entries, comments, edits, and other content (collectively, “User Content”). You retain ownership of your User Content, including your client documents, work product, and privileged communications. You grant DockItFlo a limited, non-exclusive, worldwide, royalty-free license to host, store, transmit, process, display, and otherwise use your User Content solely for the purpose of providing the Services to you, securing and operating the Services, complying with law, and improving the Services as described in the Intellectual Property section. We will handle your User Content in accordance with our Privacy Policy and any applicable data processing terms.

You are solely responsible for the User Content you upload, transmit, or store, and for ensuring that you have the legal authority to do so. You represent and warrant that your User Content will not:

• Contain any material that is false, defamatory, libelous, obscene, harassing, threatening, discriminatory, or otherwise unlawful;
• Violate the privacy, publicity, confidentiality, or privilege rights of any person, or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations;
• Infringe any patent, trademark, trade secret, copyright, contract, or other intellectual property or proprietary rights of any person;
• Misrepresent your identity or affiliation with any person or organization, including DockItFlo or any court;
• Interfere with, disrupt, or create an undue burden on DockItFlo or the networks or services connected to the Services, or install or attempt to install or promote spyware, malware, or other computer code on our systems or those of third parties or users.

DockItFlo reserves the right to suspend processing of, or remove, any User Content for any reason it deems necessary, including violations of these Terms or applicable law.

Notice of Copyright Infringement and Agent

It is our policy to respond to allegations of copyright violations in accordance with the Digital Millennium Copyright Act (“DMCA”). We respect the property rights of others. If you believe that your work was used through the Services in a way that constitutes copyright infringement, please contact our designated Copyright Agent pursuant to DMCA (17 USC § 512) at support@dockitflo.com. Please note that you may be liable for damages (including costs and attorney fees) if you materially misrepresent that content is infringing.

Your notification must include the following information:

• Your name, address, telephone number, and email address;
• An electronic or physical signature of a person authorized to act on behalf of the owner of the copyright allegedly infringed;
• A description of the copyrighted work you claim has been infringed;
• Identification of the location through the Services of the material you claim has been infringed;
• A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, the agent of the copyright owner, or the law; and
• A statement by you that the information in this notification is accurate and a statement, under penalty of perjury, that you are the copyright owner of the material allegedly infringed or authorized to act on the copyright owner's behalf.

DockItFlo Subscription

The Services are offered as a subscription, generally priced per attorney seat per term, with the specific subscription tier, seat count, term length, and pricing as set forth in the order form, online checkout, or other written agreement between you and DockItFlo (the “Subscription”). DockItFlo may offer different plans, seat tiers, and term lengths from time to time. We reserve the right to change the price or benefits of any plan at any time; if a change is made, the benefits and pricing for current Subscribers will not change until the next renewal period.

Your Subscription includes access to the features described on dockitflo.com or in your order form. As described in the Modifications to Features, Models, and Data Sources section, the specific combination of features, models, and integrations available within the Subscription may change during the term, and such changes do not entitle you to a refund.

To purchase a Subscription, you must create an account and complete the order. You authorize DockItFlo and its third-party payment processors to charge your designated payment method for the Subscription fee at the start of the initial term and at the start of each renewal term, including any applicable taxes.

Autorenewal

BY PURCHASING A SUBSCRIPTION, YOU AGREE THAT DOCKITFLO (OR ITS THIRD-PARTY PAYMENT PROCESSOR) MAY CHARGE YOU AN INITIAL AND RECURRING SUBSCRIPTION FEE, WITHOUT FURTHER AUTHORIZATION FROM YOU, AT OUR THEN-CURRENT SUBSCRIPTION RATE FOR YOUR PLAN AND SEAT COUNT. YOU ACCEPT RESPONSIBILITY FOR ALL RECURRING CHARGES, AND YOUR SUBSCRIPTION WILL CONTINUE UNTIL YOU CANCEL. WE WILL NOTIFY YOU BEFORE EACH RECURRING CHARGE.

Cancellation

You may cancel your Subscription at any time by turning off auto-renewal, which will prevent DockItFlo from charging you for the next subscription term. To cancel, log in to your DockItFlo account, navigate to the Subscription or Billing settings, and turn off auto-renewal, or contact us at the email address listed in this Agreement. If you cancel before the next recurring payment is charged, your Subscription will terminate automatically at the end of your then-current paid term, and DockItFlo will not charge your payment provider for any subsequent subscription period. You will retain access to the Services through the end of the term you have already paid for.

ANNUAL SUBSCRIPTIONS ARE NOT CANCELABLE MID-TERM. ONCE A RENEWAL OR INITIAL PAYMENT HAS BEEN CHARGED FOR A GIVEN SUBSCRIPTION TERM, DOCKITFLO DOES NOT PROVIDE REFUNDS, PRO-RATED REFUNDS, OR CREDITS FOR THE UNUSED PORTION OF THAT TERM, EXCEPT AS EXPRESSLY PROVIDED BELOW OR AS REQUIRED BY APPLICABLE LAW. CANCELLATION TAKES EFFECT AT THE END OF THE CURRENT PAID TERM BY STOPPING AUTO-RENEWAL; IT DOES NOT TERMINATE THE CURRENT PAID TERM EARLY.

Limited renewal grace period. If you cancel within 30 days after an annual auto-renewal charge, you will receive a full reimbursement of that renewal charge. This grace period applies only to the renewal charge itself; it does not apply to prior terms that have already been used or paid for, and does not apply to seat additions or upgrades made during a term.

Monthly subscriptions, if available, may be canceled at any time and will terminate at the end of the then-current monthly term. Monthly subscriptions are not pro-rated.

Mid-term seat reductions. If your firm reduces seat count during a paid term, the reduction will take effect at the next renewal. DockItFlo does not pro-rate refunds for seats removed mid-term.

You agree that we may terminate or suspend your Subscription for any reason at any time in our sole discretion, including for non-payment, breach of these Terms, or risk to the security or integrity of the Services. Subject to the terms above, you may receive a full or partial reimbursement if we choose to cancel your Subscription without cause.

As described in the Modifications to Features, Models, and Data Sources section, changes to the set of features, models, or integrations included in your Subscription during its term do not constitute a basis for cancellation for cause and do not entitle you to a refund or pro-rated credit.

Termination of Agreement and Denial of Access

DockItFlo, in its sole discretion, may suspend, issue a warning, or terminate your access to or use of the Services for breach of this Agreement, at which time you are no longer authorized to access the Services. The restrictions imposed upon you with respect to material copied or downloaded, and the disclaimers and limitations of liabilities set forth in this Agreement, shall continue in force and effect after any termination or expiration.

Upon termination or expiration of your Subscription, DockItFlo will retain or delete your User Content in accordance with our Privacy Policy and any applicable data processing terms. You are responsible for exporting your data prior to the effective date of termination using the export functionality provided in the Services.

Payment and Pricing

Prices shown for the Services are in US Dollars and are exclusive of taxes (if applicable). Payment can be made by major credit card or by such other payment methods as may be supported on the Services from time to time. Payment will be debited and cleared from your account in full at the time you place your order, including with respect to renewals.

We take reasonable care to make our Services secure. All credit and debit card transactions are processed using a third-party payment processor that encrypts your card details in a secure host environment. These details will only be used to process transactions you have initiated. We do not store your full credit card information on our servers.

Acknowledgment and Acceptance

BY CREATING AN ACCOUNT, ADDING AN ATTORNEY OR USER SEAT, PURCHASING OR RENEWING A DOCKITFLO SUBSCRIPTION, OR OTHERWISE USING THE SERVICES, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU HAVE READ AND UNDERSTAND THESE TERMS, INCLUDING WITHOUT LIMITATION THE AI ACCURACY, HUMAN OVERSIGHT, AND DEADLINE LIABILITY DISCLAIMERS, THE FEATURE MODIFICATION / NO-REFUND PROVISIONS, AND THE SUBSCRIPTION CANCELLATION TERMS, AND YOU ACCEPT AND AGREE TO BE BOUND BY THEM.

Entire Agreement

This Agreement, including the other policies referenced herein and any executed order form between you and DockItFlo, shall constitute the entire agreement and understanding between you and DockItFlo for use of the Services and supersedes any and all prior agreements and understandings between you and DockItFlo with respect to the same subject matter. This Agreement is binding on DockItFlo and you and on each of your successors and assigns.

Questions about these Terms? Contact us at support@dockitflo.com.